We at RippleOn Technologies Limited ("we", "Company") are dedicated to preserving your personal data and protecting your privacy. This Privacy Policy explains how we gather, utilize, and share your personal data when you use our mobile application (App), website, or other services (collectively referred to as the "Services" below).
We pledge to abide by all applicable rules and laws pertaining to data protection. You agree to the collection, use, and dissemination of your personal information as specified in this Privacy Policy by using our services. You are not permitted to use the App until you have read and agreed to all of the conditions of this privacy statement. This privacy statement only covers the services offered by the app; it does not apply to goods or services that are offered by other third parties via the app ("Third party Services").
Before deciding to utilize a third-party service, be sure you are well aware of its privacy rules and product features.

You are generally free to decide whatever personal information you wish to give us, should the situation arise where we need you to give it to us directly. However, we might not be able to provide you the Service you requested if certain personal information is needed for the provision of our Service and you decide not to supply that personal information.
For example, among the personal data we may directly obtain from you is the following:

You need to give us some information the first time you log in and create an App account, including but not limited to:

• Name
• Address including Country, Region, zip code
• Email address
• Phone number

The above information is necessary for you to set and maintain the App.

If we require you to provide personal information directly, you generally have the option to choose which information you wish to share with us. However, if certain personal information is necessary for us to deliver the Service and you decide not to provide it, we may be unable to fulfill your request for the Service. Examples of personal information that we may collect directly from you include, but are not limited to:

a) Equipment Information

In order to give you the greatest Service possible, we could gather and utilize specific device-related data, like:

• Device model
• Unique device identifier
• Operating system
• Software version
• Network status
• IP address
• Time stamp
• Time zone
• Country code
• Telecom operator
• EVs/PHEVs model

When you install and use our app, you give us permission to collect this information. In addition to being utilized to support advertising, this data is also gathered when the app is closed or not in use. This is required to guarantee that the charging process operates correctly and that troubleshooting is done effectively.

b) Location information

In order to provide you with more individualized and efficient support, we might gather location data about you. If the time zone information was provided erroneously in the settings, this information can also be used to plan charging sessions correctly.
In the case of the time zone setting was incorrect, this inforThis data is gathered even when the app is closed or not in use, and it could even be utilized to help with advertising campaigns. This enhances your overall App experience and enables us to provide you with location-based services.
On your mobile device, you have the ability to disable location-based services. You might not be able to use certain of our App's location-based features if you decide to do so, and we will stop gathering your location data.

c) Log information

To ensure the smooth operation of the App and provide you with the best possible Service, we may collect certain log information automatically when you use the App. This information may include:

• IP address
• Browser type
• Language used
• Date and time of access
• Connection status
• Charger status
• Charging records
• Request records

We gather this data to enhance the App's functionality, better understand and resolve technical problems, and maximize your user experience. We may also utilize this information to better understand how users engage with the app, pinpoint areas for development, and create new features and services that cater to user needs. Additionally, even when the app is closed or not in use, this data is still gathered and could be utilized to help with advertising.
Please be aware that we only disclose this information to outside parties where it's needed by law, in order to deliver and enhance our services, or in order to advertise. We take the necessary precautions to secure this data and preserve your privacy.

• We utilize the data we collect for the reasons listed below.
  Please be aware that, unless we are compelled by law, we will not use your personal information for any other reason without first getting your permission. We consistently abide by all applicable data protection laws and rules, such as the General Data Protection Regulation (GDPR):

• Overseeing and enhancing the services' and app's content, as well as improving user experience;
• Sending communications on our behalf or on behalf of third parties, including via SMS, regarding the App and Services, order status and processing, and other pertinent information such as modifications to the policies and Terms of Use;
• Supplying the services and the app, including facilitating charging sessions;
  
• Examining patterns and data to enhance charger performance;
• Enforcing the terms of the use agreement, the privacy policy, and any other agreements;
  
• Preserving and improving the App and Services' security and safety to prevent any misuse;
  -Handling billing tasks, such as handling any associated fees for payments;
  
• Keeping track of and managing accounts, offering customer support, confirming customer data, corresponding with you about the Services, warranties, offering technical assistance, or facilitating communication between you and other users;
  -Adhering to applicable laws, regulations, and industry norms and guidelines;
• Bringing legal action or defending against it
• Guarding against liabilities such as fraud and criminal conduct;
• Recalling your data so you won't need to enter it again;
• Controlling and optimizing the application's use in additional ways to deliver the services efficiently.
  

We have put in place reasonable and suitable administrative, physical, and technical security safeguards to ensure the confidentiality, integrity, and availability of the personal information we collect because we take the security and privacy of your personal information seriously. Our security protocols are intended to guard your personal data against risks and threats to its availability, confidentiality, or integrity that can be reasonably anticipated, as well as against loss, use, disclosure, or dissemination that is unauthorized, illegal, or unintentional. To make sure our security measures are still effective and compliant with all applicable laws and regulations, we review and update them on a regular basis. We also make sure that all sensitive and private user data is handled and transmitted securely by employing cutting-edge cryptographic techniques, like secure HTTPS connections.

We cannot guarantee the security of your personal information while it is being transmitted, therefore please be aware that information transmitted over the internet or other public networks is not entirely safe. We shall take the necessary organizational and technical steps to safeguard your personal information in compliance with our security policies as soon as we receive it.

We will store your personal information in accordance with the retention period required by applicable laws and regulations. We will adhere to the longest retention period if laws and regulations specify different times for the same kind of personal data, unless they specify a different duration. We shall securely erase or destroy your personal information once it is no longer required for the reasons for which it was gathered.

Your personal information is our top priority, and we have taken the appropriate precautions to keep it safe against abuse, public disclosure, alteration, damage, and loss. We take the following precautions to guarantee the security of your data:

• We employ "Secure Socket Layers," or SSL, to safeguard your information, and we routinely examine our procedures for gathering, storing, and processing data to thwart unwanted access;
• We protect your information from illegal access, use, or disclosure by implementing complete encryption for information transit and storage;
• We select our business partners and service providers with care, and we incorporate privacy policies into our agreements and contract reviews with them;
• We raise staff understanding of the value of safeguarding personal information through training, testing, and media campaigns on security and privacy protection;
• To protect your personal information, we abide by international and industry-recognized standards and actively pursue applicable security and privacy protection certifications.

If there is a security breach involving personal information, we will notify you right away about the circumstances and any potential consequences. Along with reporting the occurrence to regulatory authorities as required by law, we will also recommend risk reduction strategies and remedies. We only gather personal data from people who are at least 16 years old. We don't intentionally gather any data from anybody less than 16 years old. We ask that you refrain from giving us any personal information if you are under the age of 16. We shall take reasonable action to remove any personal information that we may have unintentionally obtained from children under the age of 13 without their parents' consent as soon as we become aware of it, in compliance with relevant law.

We are dedicated to abiding by pertinent laws and regulations because we appreciate your right to the privacy of your personal information. A summary of your legal rights and the steps we take to safeguard them is provided below. Please be aware that we might need to confirm your identity before completing your request for security reasons.

• Right to information To let you know how we handle your personal information, we have published this privacy statement. We are dedicated to using your personal information in an open and transparent manner;
  
• Right to know what personal data we gather: You have the right to know what personal data we have gathered, including what categories of data we have collected, where it came from, why it was collected, and which categories of third parties we have shared your data with;
  
• Under the pertinent laws and regulations, you have the right to at any time provide or revoke your consent for the collection and processing of personal data. We won't be able to continue offering you the relevant service for which you have withdrawn your authorization or consent if you withdraw your consent. Nevertheless, the processing of personal data based on your prior consent prior to the withdrawal will not be impacted by your decision to withdraw it. By doing things like erasing data or turning off device features, you can also modify the parameters of our permission to gather your personal information or revoke it. For the avoidance of doubt, in the event that you withdraw your consent, we will make sure that any information we have acquired is destroyed, except circumstances in which legal retention requirements arise;
  
• You are free to discontinue using our app and deactivate your account at any time. To terminate your account, merely click on the tab containing your profile image and choose "Delete account." When it's finished, your account will be removed;
• You have the choice to refuse (i) targeted advertising and (ii) the sale or sharing of your personal data.
• You are entitled to restrict the processing of sensitive personal data. We exclusively utilize sensitive personal data for the following purposes: (i) carrying out tasks or offering products that a reasonable consumer would expect; (ii) identifying security incidents; (iii) rebuffing malevolent, dishonest, or unlawful acts; (iv) safeguarding people's physical safety; (v) for brief, transitory use, such as non-personalized advertising; (vi) carrying out or supplying internal business services; (vii) ensuring that a service or equipment is safe or of high quality; (viii) for reasons that do not imply anything about you.

Please be advised that by canceling your account, you will lose access to any App-related services and won't be able to access any content or data that you had previously viewed, followed, connected, or browsed. We shall also remove all of your personal data from our systems permanently. Please see Section No. 7 below for further details.

We may disclose your personal information to the recipients listed below in order to accomplish the necessary goals or to guarantee the App runs steadily.

• With businesses that are connected to us, including parent companies, subsidiaries, and other businesses that share ownership with us, we might disclose your personal information. This is being done for the reasons outlined in our privacy statement.
• We might give your personal information to outside service providers who assist us in sustaining and enhancing our connection with you or in supporting our interactions with you.
  Cloud service providers, IT providers, internet service providers, operating systems and e-commerce platform suppliers, analytics firms, and marketing providers (such those offering outbound email marketing) are a few examples of these service providers. In order to provide some services, such identification verification, email distribution, market research, promotions management, warranty extension, and payment processing, among others, we and other businesses may get in touch with you upon request or authorization.
• In order to give you the services or advantages you want, such as shipping and delivery service providers, we might disclose your information to outside parties. Upon your request or instruction, we might also disclose your information to outside parties. For example, if you want to combine our product with a virtual assistant (like Alexa), we might provide that third-party provider access to your personal data in order for them to provide the services you have requested. For information about these third-party suppliers' privacy policies, it's crucial to read their privacy notices.
• If we are legally compelled to give your personal information to the government or other parties for reasons like fraud or criminal investigations, national security, law enforcement, or other issues of public concern, we may do so.
• In connection with business transactions, such as a change in corporate control (including but not limited to a merger, sale, reorganization, or transaction related to insolvency or bankruptcy proceedings) involving all or part of our company's assets, we may transfer any information we have about you.
• In the event that we transfer any information we may have about you in conjunction with a transaction, we will ask the buyer to guarantee that this privacy policy will be followed in terms of how your personal information is used, shared, stored, and disclosed.

In order to maintain the security of our systems, look into and settle disputes, or evaluate any possible instances of misconduct, we might also reveal your personal information.
We might also disclose data on how our website or app is used that has been aggregated or anonymized—that is, data that does not identify any particular person.

We won't sell, give, transfer, or lease your personal information to outside parties, aside from what has already been discussed. To dispel any doubt, we do not sell or otherwise share any of your personal information.

You can submit your request to support@rippleonenergy.com if you would like to review or acquire a copy of the personal data we store, make any modifications to it, request its deletion, or restrict its usage.

Please be sure to explicitly state the reason for your request and provide appropriate identification. After carefully considering your request, our privacy team will get back to you right away.

Please be aware that in the event that you ask RippleOn to correct personal information about you, we could be compelled by law to keep such information current.

If you are currently receiving information about the Service, products, special offers, or surveys via email or postal mail, you have the option to opt out of receiving any additional communications by sending an email to support@rippleonenergy.com.

Nevertheless, we will continue to send you communications regarding the security, administration, and support of our products and services.

To prevent any misunderstandings, you have the option to request the deletion of all collected information, with the

exception of situations where retention is mandated by law, if you choose to discontinue using our Services and delete your account.

We might employ various tracking technologies, such as web beacons, cookies, pixels, and tags, to improve your experience using our app and website.

To be more specific, cookies are used on our website to ensure that you have the greatest possible experience. You consent to us using your email address and/or mobile device to send you notifications about the product, its app, and its services, order status and processing, pre-order details and offers, and other important information like updates to the terms of service and policies. We also reserve the right to send you newsletters, announcements, and promotional materials on our own or on behalf of third parties.

The aforementioned technologies are used by us and third parties that we have given permission to use for a variety of purposes. These include remembering user preferences and browsing behavior, improving the functionality of the App and Services, performing analytics, providing you with personalized content and promotions that might be of interest to you, tracking your online activity across multiple properties to gain a better understanding of your preferences and interests, running advertisements on the App while we provide the Services and on third-party websites, and gauging the success of our emails and other communications with you.

We also use Google Analytics to enhance our App and Services, optimize performance, and improve user experiences. Google Analytics may use cookies and other tracking technologies to deliver their services. For more details on how Google Analytics collects and processes data, please visit: "How Google uses data when you use our partners' sites or Apps" at www.google.com/policies/privacy/partners.

Each of these helps us find potential technical problems and enhance our services (website/app).

You may disable or reject cookies using your browser's settings (discussed in Section No. 8 above), but doing so might make certain of our digital properties less functional. You cannot opt out of all advertising or data gathering by rejecting interest-based advertising. Please refer to Section No. 7 above in order to stop any information transmission.

To help us analyze how users engage with our Service, we might make use of analytics services provided by third parties, such Google Analytics. These service providers offer us with reports on the use of the apps and websites, analyze app and website activities, and supply us with other service usage information by utilizing the technologies mentioned in the section above. Additionally, we might use Google Analytics for advertising, as explained in more detail below.

Installing the Google Analytics Opt-out Browser Add-on for your current web browser will allow you to stop Google Analytics from using your data for analytics.

While you are using our service or on other devices, apps, or websites, we and our third-party service providers may use device identifiers and other automated technologies, including cookie identifiers, to display content or modify adverts. The advertisements could be based on the kinds of websites you visit, the app installed on your device, or de-identified data obtained from your activity outside of our service that is indicative of your interests. Through automatic methods, our partners or other parties may also monitor your activity over time, gathering data and utilizing it to show you adverts. By changing your browser's or device's settings to reject the setting of all or some cookies, you may manage and prevent the cookies that our website uses.

However, you might not be able to access some areas of our website or app if you disable all cookies. Please visit rippleonenergy.com for additional details on managing and deleting cookies.

As a result, when using our services, you might see links to other websites or online services, including ones that are included in sponsor content or third-party adverts that are outside of our control. We disclaim all liability for the data gathering practices and privacy policies of these third-party services. For additional information, it is advised that you consult the privacy policies of such third-party services.

Please note that we reserve the right to update the amended policy directly at any moment in order to change this privacy statement at our discretion. Unless otherwise noted, these modifications will become effective as soon as they are updated and made available. It is advised that you check this Privacy Policy from time to time to make sure you are informed of any changes. You accept the terms of the most recent version of the Privacy Policy by using the App going forward.
The changes mentioned in this section could pertain to major adjustments to our service model, ownership structure, or organizational structure; modifications to the purposes or categories for which personal information is processed; adjustments to the manner in which personal information is used; adjustments to the primary purpose for which personal information is provided or disclosed; adjustments to your rights to participate in the processing of personal information; or adjustments to our contact details or channels of communication.

Contact us by email at support@rippleonenergy.com if you have any queries regarding this privacy policy notice.