All installations must comply with the National Electrical Code (NEC), including the 80% rule for continuous loads:

• Plug-in installation (NEMA 14-50):
  Requires a 50A dedicated circuit with a maximum charging output of 40A.
  Note: Ensure the ground pin of the outlet is positioned at the top.
• Hardwired installation:
  Requires a dedicated 60A circuit for up to 48A output.

RIPPLEON Smart EV Chargers support both installation types:

• Plug-in → up to 40A
• Hardwired → up to 48A
  Choose based on your desired charging speed and electrical configuration.

No. Modifying the plug assembly is not recommended and may result in safety hazards or warranty restrictions.

If your existing outlet meets code requirements, you may simply plug in the charger.
However, an electrician is recommended to confirm circuit load safety.

Yes. RIPPLEON chargers are compatible with all EVs and PHEVs using the SAE J1772 standard.
Tesla vehicles require an adapter, which is included.

RIPPLEON chargers operate at 240V and support the following charging levels:

• At 48A, they deliver 11.5 kW of power, adding approximately 35–60 miles of range per hour.
• At 40A, they deliver 9.6 kW of power, adding approximately 30–50 miles of range per hour.

* Actual performance may vary depending on the vehicle model and conditions.

Charging costs vary depending on local utility rates (kWh pricing).
In most regions, the cost is significantly lower than gasoline fueling.

Your EV determines the maximum charging current it can accept.
If the vehicle limits the current, speed will adjust automatically.

Check the following:

• Ensure the home circuit and breaker meet required amperage
• Aged wiring or degraded circuits may trigger protective shutdown
• For 40A charging, a 50A circuit breaker is required

Built-in protection ensures safe operation.

Yes. The charger functions normally offline.
Smart features (e.g., scheduling, monitoring) require network access.

• Confirm the connector latch is fully engaged
• Check if the vehicle has scheduled charging enabled— Charging may wait for the preset time

Yes. ENERGY STAR® certification supports federal, state, and utility programs.
Refer to IRS Form 8911 for federal tax credits and check local utility offerings.
(Information: See IRS.gov)

Yes. Administrators can invite and manage additional user permissions.

Charging will begin automatically once the EV is connected within the scheduled time window.

• Restart your router
• Power cycle the charger
• Ensure adequate signal strength at the installation location

Please verify:

• Wi-Fi connection status
• Time zone settings in the RIPPLEON App
  The charger uses the time zone detected from the connected network.

Avoid duplicating charge schedules and settings across both apps.
For best performance, configure scheduling exclusively in the RIPPLEON App.

Yes. You may use the physical buttons to adjust current settings and start charging once connected to your vehicle.

Yes. The enclosure is rated IP65 and NEMA 3R, suitable for rain, snow, dust, and temperatures from -22°F to 122℉

Built-in safeguards include:
Overcurrent • Leakage • Over/Undervoltage • Overtemperature • Surge protection and additional monitoring systems to ensure safe and stable charging.