FAQ
Q1: Am I eligible to trade in my RippleOn charger?
A: You may be eligible if you purchased and have continuously used a RippleOn charger. Eligibility depends on how long you’ve owned the product and whether a newer generation introduces meaningful technological improvements.
Q2: How do I know which trade-in option applies to me?
A: Trade-in options vary based on ownership duration and the upgrade program available at the time of request. Eligibility is reviewed when you apply for a trade-in.
Q3: How is the trade-in value or upgrade credit determined?
A: Trade-in value is assessed on a case-by-case basis. Factors may include the condition of your current charger, length of use, differences between product generations, and market or supply conditions.
Q4: Is the trade-in program a discount or promotional offer?
A: No. The trade-in program is not a discount or promotion. It is a structured upgrade program offered under specific eligibility conditions.
Q5: Will RippleOn help remove my old charger and install the new one?
A: Professional removal of your existing charger and installation support for the new unit may be available as part of the trade-in process. Availability depends on location and the specific upgrade arrangement.
